How to order a meal with SmartLunch

Ordering meals with SmartLunch is easy and stress-free, whether you use employer subsidies or your own funds. Follow these simple steps to place your order.

🍙How to order the meal

1. Go to the "Orders" section
2. Select a delivery date
3. Use the calendar to choose the day you want your meal delivered.
4. Pick a restaurant and delivery time
5. Browse the list of available restaurants, select your favourite meal, and specify the time you'd like it delivered.
6. Review your order details
7. Double-check the summary to ensure all details are correct, including:
   • Your selected meals
   • The delivery date, time, and location
8. Choose a payment method
9. You can cover the remaining balance using other payment options if your total exceeds the employer's subsidy.
10. Confirm and pay for your order
11. After verifying all the details, click "Confirm Order" to finalize your payment and submit the request.

💡 Helpful tips 

• Plan your costs
  Remember, daily subsidies expire at midnight, and monthly ones expire at the end of the month.

• Use your Money Box wisely
  Funds stored in your SmartLunch Money Box don't expire, making it a convenient option for future orders.
• Track your order history
  Keep an eye on past orders and payments by checking the "History" section in the app or website.

❓FAQ

What payment options are available?

Your payment options depend on your company but may include:

• Employer funding: Company-provided meal subsidies
• Salary deduction: Automatic deductions from your paycheck
• Card payments: Use Visa, Mastercard, or other major credit cards
• BLIK: A fast and secure mobile payment option
• MoneyBox: Use preloaded personal funds stored in the app
• Bonus: Occasionally, you may receive special money in the app

Can I use multiple payment methods?

Yes, you can combine payment methods

For example, you can pair daily subsidies with a card or BLIK payment.

What is the SmartLunch MoneyBox?

The MoneyBox is a personal savings feature in the SmartLunch app. You can top up your MoneyBox to enjoy faster and more convenient checkouts. 

To add funds:

1. Go to the "Home" or "Settings" section.
2. FInd MoneyBox anc click "Add Funds" or "Top-up"
3. Choose the amount and complete the payment.
   
   

❓Why can't I add a credit card?

If your company enables salary deduction for meal payments, the option to add a credit or debit card may not be available.